Membership Terms

These Membership Terms describe how Level Up Fit memberships are billed, how session credits are issued and used, and how memberships can be paused, changed, or canceled. They supplement the Terms of Service and the Cancellation Policy.

Plans and included sessions

• Level Up Foundation — $269 per month, 4 private 60-minute sessions per billing cycle.
• Level Up Transformation — $499 per month, 8 private 60-minute sessions per billing cycle.
• Level Up Elite — $699 per month, 12 private 60-minute sessions per billing cycle, plus Elite priority scheduling and Form Reviews.

All plans include the member portal (dashboard, workout programs, nutrition tracking, progress tracking, resource library, and check-ins) for the duration of an active membership.

Billing cycle

Memberships are billed monthly, in advance, on the anniversary of your first successful payment. Your card on file is charged automatically at the start of each cycle via Stripe. Prices are in U.S. dollars and do not include applicable sales tax where required.

Session credits

• Credits are issued once per billing cycle, after each successful payment.
• Credits are consumed when you confirm a booking; canceling within the allowed window returns the credit to your balance.
• Credits do not roll over to the next cycle. Any unused credits expire at the end of the cycle in which they were issued.
• Credits have no cash value and are not refundable, transferable, or exchangeable.
• If a payment fails, no new credits are issued and existing bookings may be limited until the account is brought current.

Booking rules

• Sessions must be booked at least [12 hours] in advance and no more than [45 days] in advance.
• Sessions are subject to Julian's published availability, blackout dates, and vacation dates.
• Elite members receive priority access to peak scheduling windows.

Changing plans

You may upgrade or downgrade your plan at any time from the member portal. Upgrades take effect immediately and Stripe pro-rates the difference. Downgrades take effect at the start of your next billing cycle. Credit balances are adjusted at the start of the new cycle to match the new plan.

Pausing a membership

Short pauses (up to [30 days]) may be granted at Julian's discretion for medical, travel, or life-event reasons. Contact Julian to request a pause. Pauses freeze billing and credit issuance for the paused period.

Cancellation

See our full Cancellation Policy. Memberships may be canceled at any time and access continues through the end of the current paid billing cycle. Immediate cancellations with prorated refunds are considered on a case-by-case basis at the Company's sole discretion.

Refunds

Monthly membership payments are generally non-refundable. We may grant exceptions for verified technical issues, duplicate charges, or in clear cases of Company error. Refund requests must be submitted within [30 days] of the charge in question.

Price changes

We may adjust membership pricing from time to time. Active members will receive at least [30 days] written notice by email before a price change takes effect. Continued membership after the effective date constitutes acceptance of the new price.

Termination by us

We may suspend or terminate a membership for non-payment, violation of the Terms of Service, abusive conduct toward Julian or other members, or repeated no-shows. In cases of termination for cause, no refund is owed.